Charlie Puth Presents “Something New” - Entry Notice

➤ TIME：2024/12/05 (Thu) 20:00
➤ VENUE：Kaohsiung Arena (K-Arena)

＊Actual performance time based on on-site situation.
＊THERE WILL BE SECURITY CHECK PROCESS, TO EXPEDITE YOUR ENTRY PROCESS, and SECURE YOUR OWN SPOT, TRAVEL LIGHT, and READ THE ENTRY NOTICE, REGULATIONS & PROHIBITED ITEMS CAREFULLY!!
＊NO BAG EXPRESS ENTRY LANES will be available. Take advantage of the express lanes and carry only those allowed items necessary for your enjoyment of the show.

⍟ Site Map

⍟ VIP Package 

 

⍟ VIP Package Notice

* ACTUAL TIME BASED ON ON-SITE SITUATION.
*  VIP Package is standing with a queueing number, please queue up according to the number on your ticket. If you didn’t queue up within the announced Queue Time on entry notice, your serial number will be given up and you will need to enter upon onsite staff instructions.

* Please note, there will be no physical barriers between VIP Package and original GA, and is distinguished by entry order. GA Area Entry Order: VIP Package : Learn Something New (NT$ 9,200)→VIP Package : Fast Track VIP (NT$ 6,500) → General Standing tickets (GA) NT$ 3,500
* For safety reasons, children under 110cm or under 7 years old and pregnant women are not allowed into the GA area.
*  Safety check is always required upon re-entry.

⍟ Show info

• Door Time: 18:30

• Show Time: 20:00
  
  

* ACTUAL TIME BASED ON ON-SITE SITUATION.
* Seats are all allocated seating. Please be seated in your assigned seat.
*  VIP Package is standing with a queueing number,, please queue up according to the number on your ticket.
* General Standing (GA) area is standing with no queueing number. Please follow onsite staff instructions for entry.
* Please note, there will be no physical barriers between VIP Package and original GA, and is distinguished by entry order. GA Area Entry Order: VIP Package : Learn Something New (NT$ 9,200)→VIP Package : Fast Track VIP (NT$ 6,500) → General Standing tickets (GA) NT$ 3,500
* For safety reasons, children under 110cm or under 7 years old and pregnant women are not allowed into the GA area.
*  Safety check is always required upon re-entry.
*Accessible Seating : Please bring the Disability identification for entry check. Only Disability identification holders with the ticket are allowed to enter. No refund is allowed. Disability accompanied ticket holders are not allowed to enter without a Disability identification owner and her/his ticket.

⍟ Security Check

• For safety reasons, security check is required at the entrance. To avoid delays in entering and enjoying the show, we kindly ask you to arrive early. Metal detector wands will be used for security checks. Those who bring prohibited items will not be allowed for entry.

• No trunks or bags larger than 37 x 25 x 11.5 cm are allowed for entry.

• Please do not bring any prohibited items to the venue. Once found, the audience will be escorted out of the venue and will not be allowed access to the concert again. There will be no ticket refund.

• Safety check is always required upon re-entry.

* NO BAG EXPRESS ENTRY LANES will be available. Take advantage of the express lanes and carry only those allowed items necessary for your enjoyment of the show.

⍟ Live Nation Info Counter

    ● Open Hours: 15:30～Show Starts
    ● Location：Please refer to the Site Map for detailed location

⍟ TICKETING Counter

● Open Hours: 15:30～Show Starts
● Location：Please refer to the Site Map for detailed location
● Lost Tickets:
- GA (Standing) ticket :
According to regulations, standing tickets have no assigned seats or registered names, you are not able to enter if you lose your tickets.
- Seated ticket :
For Lost Seat Tickets: Dial 02-8772-9835 or Contact us at your earliest convenience. Please bring the police report, proof of purchase and your photo ID to the tixCraft ticket booth before 18:00 on show day to sign the certification document. Once the seat is confirmed as not occupied when the show starts, you will be able to enter. However, if anyone with the ticket shows up and he/she will be the priority, audiences who lose tickets need to re-purchase tickets for admission. We may report to the police station if there is controversy. 

⍟ Merchandise

•   Open Hours：
  　  <VIP> 15:30~16:30
  　  <General> 16:30~Show Ends (booth might close earlier when sold out)

• Location：Please refer to the Site Map for detailed location

• Payment Method：Credit Card and Cash payment.

• Notice
  * Depending on the on-site situation, operation time and purchase limit are subjected to change without prior notice
  * The quantities of merchandise are limited. Sales will end once the stocks are sold.
  * Please check the product when purchasing. Once you leave the counter, any damaged or faulty product cannot be returned or exchanged.⁠⁠
  * No bags will be provided for eco-friendly purposes. Please bring your own bag.
  
  

⍟ Drinks (Indoor Booths)

• TIME：18:30~after the show

• Payment Method：Line pay and Cash payment

• Notice:

1.  Please take your trash with you when leaving. Do not discard it carelessly.

2. There will be alcohol drinks on-site, so please be mindful of your alcohol tolerance.

3. Drinking is prohibited  under  the age of 18.  Driving After Drinking is Prohibited.

4. Actual time is based on on-site situations

 

⍟ Other Regulations

✘ Prohibited items
1. No backpacks, no trunks or bags larger than 37 x 25 x 11.5 cm are allowed for entry. Any bags/Trunks against security standards will not be allowed for entry. Merch will be allowed for entry, and security check will be required.
2. No professional video and audio recording equipment / professional photo cameras / Telephoto lens / Drones / tablets / GoPro Cameras.
3. Folding umbrella is granted. However please DO NOT use it in the stadium. Please wear poncho if needed.
4. No Glass and Metal container of any kind。
5. No illegal substances / drugs / dangerous items (according to on site definition).
6. No flammable materials such as pressurized cologne and perfume / pepper spray / kerosene / gasoline etc.
7. No weapons of any kind / lasers / laser pens / pointers / umbrella / monopod / selfie sticks or any sharp objects.
8. No chain / brass knuckles / wallet chains / spiked belts.
9. No lighters / cigarettes(e-cigarettes) / candles / fireworks and any other type of pyrotechnics.
10. No pets and plants.
11.  No chairs of any kind.
12. No fruits and vegetables.
13. No Big posters / banners / LED banners / placards / balloons / signage / political banners and no whistles or any unauthorized cheer supplies.
14. No projectiles / missiles of any type.
15. No flash photography / videography.

※ Please inform the on-site staff within 10 minutes after the show starts if you find any view blockage that is not stated in any official announcement. Once on-site staff confirms the view of the seat is blocked, on-site staff will change the seat for you subject to availability. It will be deemed to consent to the seat arrangement if there's no response.

✘  Smoking is prohibited due to regulations.

✘  Any food purchased outside the venue cannot be brought into the GA area, except water. Water bottle caps must be removed.

✘  Do not stand on chairs during the show. There will be a compensation fee for any damages caused by inappropriate behaviors.

✘ No live streaming of any kind is allowed. No cameras, audio and video recording equipment or radio scanning/jamming equipment is allowed. Once any recording action is taken, the contents will be deleted by the staff. Those who violate the rules will be asked to leave the venue and restricted from entry.

✘ Please follow the event regulations. The organizer might restrict those who violate the regulations and reserve the right to pursue legal actions. Show cancel or postpone due to irresistible reasons, promoter will not be responsible for transportation and accommodation compensation. Please give priority to Regulations Announcement on Live Nation Taiwan website and on site. Live Nation reserves the rights to any amendments, changes or terminations of this event.