For many Live Nation events we offer a pre-sale to customers of our brand partners, as well as a pre-sale for My Live Nation members. Keep an eye out on our event pages for details on pre-sales!

You will also need to login or register to complete your purchase via the ticket agent – this is a separate login to your My Live Nation account.

A My Live Nation pre-sale is when tickets are available online to registered Live Nation members before they go on general sale to everyone. 

Ticket links will be available on our website when the pre-sale starts, there is no need for a pre-sale code. You just need to make sure you have an account with Live Nation (it’s free to register) and you’re logged in. When you are logged in, the top right-hand corner will say ‘My Live Nation’. 

Pre-sale tickets are the same as those available in the general sale, they are just available earlier. We sometimes restrict the number of pre-sale tickets to make sure enough tickets are available for the general sale period.

Please check the official event page or Live Nation socials to stay up to date with the event’s presale process.

Click here to register with Live Nation.

Subscribe to the Live Nation newsletters of desired markets, so our pre-sale notifications and exclusive offers will be dropped into your mailbox directly. You will never miss member benefits and your favourite artists’ event around you! To manage your subscriptions, simply login and go to Subscriptions page, opt in newsletters and save preferences.

Live Nation website is an international platform. You can login to access pre-sale and manage subscriptions, if you already have an account registered on our Asia Pacific or EMEA website. However, if your account was registered on our North America website, you will need to register for a new account, and you can use the same email address.

Our emails may be filtered, please check the spam or junk mailbox, or other folders if applicable. You can add our email addresses as safe sender or set some rule in your email setting to avoid this situation. For more details please contact your email service provider.

You need to resend an activation email to activate your account. Visit Resend Confirmation Email page, input your email address and resend email. Be sure to activate your account via the activation email sent to your inbox. If you don’t see the activation email, please check the spam or junk mailbox. Still doesn’t work? Please register again with a different email address.

Your email address is already registered on our website! You can just login now. Not sure about the password? Visit Forgot your password page, input your email address and reset password.

Your registration here will only work on Live Nation website, and you may need to register with our ticketing partner to complete your booking.

Live Nation Members Pre-sale is when we make tickets available to registered members before they go on public sale to everyone. Pre-sale tickets are the same as those available in the public sale, they are just available earlier. We may restrict the number of pre-sale tickets to make sure enough tickets are available for the general sale period.

Not all Live Nation events have Live Nation Members Pre-sale. Please see the details on event pages.

Pre-sale tickets are available while stocks last. We don’t guarantee tickets for Live Nation members. But if pre-sale tickets are sold out, you can also have a chance to book when tickets go public on sale.

Our events have different ticket policy. Please refer to the details on the event page on Live Nation website or ticketing website.

Some customers may be receiving emails from us as a past booker of tickets but are unable to log in to the website. Only customers who have completed the registration process on Live Nation website will be able to log in.

Login in and visit Profile page, you can find options to change email or change password.

It’s easy and free! Click here to sign-up to My Live Nation.

By doing so, you’ll get access to Live Nation pre-sales and receive the latest tour news from your favourite artists.

If you no longer wish to receive email communications from Live Nation, you can head to your profile and click ‘Subscriptions’.

There, you will see all subscriptions you are currently signed up to and can unsubscribe at this point by simply ‘unselecting’ the box next to the subscription name.

Be sure to hit the big red ‘Save Changes’ button before exiting!

You can update your personal information by heading to the ‘Profile’ section of your account.

There you can edit your Email, Name, Gender, Birthday, Country, and Postcode.

We recommend filling in as much information as you can so we can personalise content just for you!

Please check you have clicked on the link in the email sent to you (after you registered) to activate your account.

If you have not received your activation email, please use the 'Resend Activation Link' available here to have it resent to you. If you have forgotten your password, please use the Forgot your password? link. Your password will then be sent to your registered email address.

Please note: Some customers may be receiving emails from Live Nation as a past purchaser of tickets but are unable to log in to the website. Only customers who have completed the registration process will be able to log in.

VIP experiences can be purchased via the ticket links in the event page. To see the tours that have VIP experiences available please see our VIP Experiences Page.

Please note that VIP experiences are only available for select tours.

Please email vip@livenation.asia or message us on our Facebook page and we can answer any queries you may have!

For more VIP information, head to our VIP Experiences Page.

The safety of fans, artists and our staff are our number one priority.

We are currently and continually monitoring the evolving position of government restrictions and are constantly updating our safety requirements at our shows to ensure we maintain a safe, yet enjoyable experience.

Some, but not all, precautions we are taking include:

• Socially distanced seats
• Capacity restrictions
• Masks required by patrons & staff
• Additional hand sanitizer available within the venue
• QR or check in systems to meet contact tracing requirements

Please note – the precautions we take will vary from venue to venue, as we are largely guided by which city the show is being held in.

For any further questions on what COVID-19 precautions we are taking, please email us at info@livenation.com.tw.